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FAQs

What are our terms and conditions?

Take a look at our Terms and Conditions for more information.

Can I join an existing fixed departure group?

Yes, we offer one fixed departure journey for Peru. Please contact us for more details.

Useful information travel guides for Peru, Argentina, Chile, Bolivia and Brazil

Take a look at our Travel Advice page for more information about your destination's currency, climate, transportation options and more.

When is the best time to travel to Peru, Argentina, Chile, Bolivia and Brazil

The best time for travel varies depending on the particular regions you intend to explore during your visit. We have compiled a temperature 'map' for the most popular regions within each country, which can be found under the 'Climate' section.

Additionally, our recommendations for the best time to travel are provided under the 'Best Time to Travel' section for countries such as Peru, Argentina, Chile, Bolivia and Brazil. You can access this information on the respective Travel Advice page for each country.

Visa requirements and process for Peru, Argentina, Chile, Bolivia and Brazil

For visa information for your chosen country, please take a look at our Travel Advice page

What time slots are there for visits to Machu Picchu?

Machu Picchu is open to visitors daily from 6:00 to 17:30. The last slot starts at 15:00 hrs. For more information about visiting Machu Picchu, take a look at our Machu Picchu Rules 2024 post.

Which circuit in Machu Picchu do we provide/suggest to our clients?

We usually recommend Circuit 2 to our customers, as it allows the most extensive visit to the facility. Nevertheless, each circuit includes different highlights. You can find more information about the routes on offer in our Machu Picchu Rules 2024 post.

Are international or domestic flights included in the price?

Our prices do not include flights, both domestic and international. It is advised that these flights are booked by either yourself or your travel agent and only the flight details forwarded through to us.

Our travel designers might be able to help you out with securing flights based on a case by case basis, but this may include an extra administration fee.

Will I receive travel vouchers with anticipation?

Upon arrival you will receive a QR code which will allow you to view/download a summary of your vouchers

Will somebody meet me when I arrive?

Yes, someone from our team will meet you at the airport, ready and waiting to transport you to your hotel for the evening.

Look out for the Setours signboard with your name on it.

What payment methods do we provide?

We accept credit card payments (subject to a 4% surcharge) or bank transfer.

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